Frequently Asked Questions
The most common questions about Mio’s packages, revenue sharing, and support processes.
The most common questions about Mio’s packages, revenue sharing, and support processes.
Mio is a performance-based ecosystem combining content, engagement, and referral network. Creators, brands, and communities can generate revenue through subscriptions, premium content, messaging, and marketplace flows.
No. Mio offers no return guarantee. All processes depend on performance; metrics are tracked transparently via dashboard and contract/compliance rules apply.
Mio works on modern browsers. Our mobile app is compatible with iOS/Android; you can follow updates in the announcements section.
Abuse detection is managed with AI-powered signals and layered moderation policies. KVKK/GDPR compliance, 2FA, and session management are our standards.
Data processing complies with KVKK/GDPR. 2FA is recommended for accounts; sensitive data is encrypted and access is logged.
There are three plans: $1,000, $5,000, and $10,000. As the package increases, scope, optimization depth, and profitability potential also rise.
Yes. You can upgrade to a higher package or add additional packages during the period. Existing campaigns and KPIs will be re-planned.
Earnings are calculated based on visible metrics (subscriptions, premium content, messaging, marketplace sales, referrals, etc.) and campaign performance; they can be tracked daily from the dashboard.
Yes. Allocation is made based on the activity of invited users. Details and rates are specified in the contract.
The first 2–4 weeks are the “learning & optimization” period. In the following weeks, scaling and ROI improvements are activated.
Credit/debit card and bank transfer are supported. For corporate clients, contract-based payment plans may be applied.
Service contracts are signed and invoices are issued for packages. Processes are conducted in accordance with country regulations.
Creator earnings accumulate in Mio Wallet; withdrawals can be made periodically after verification. Business days and banking processes apply.
Packages are USD-based; local regulations may apply VAT/withholding and other taxes.
Yes. For corporate packages, customized budget, timeline, and reporting conditions can be arranged.
We provide support on weekdays 09:00–18:00 (TRT). Email: [email protected], Phone: +90 532 012 40 38.
For ongoing campaigns, cancellation requests are evaluated based on the contract and executed work. Refund conditions are specified in the contract.
You can use the in-app report/support menu or send violation details via email.
For partnerships: [email protected], for press: [email protected].
For access and deletion requests under KVKK/GDPR, contact [email protected].
Our experienced team in product, marketing, finance, and community management works for transparent, measurable, and sustainable growth.
